OhThere! · Android app · com.ohthere.app

Delete your OhThere! account

Last updated: November 1, 2026

You can request deletion of your OhThere! account and the associated cloud information. You do not need to reinstall or sign in to the app to start an external request.

Delete from the app

If you can sign in, open OhThere! and go to Profile > Account > Delete account. Review the confirmation and follow the in-app instructions. The deletion is complete only after the service confirms it.

What account deletion removes

We delete the OhThere! cloud account and the associated synchronized item, location, category, movement-history, saved-search, and private-photo data from active service storage. Limited deletion markers may remain as needed to prevent deleted data from synchronizing back to a device.

Provider-managed security logs or backup copies may persist under the provider’s retention processes. Information that must be retained for a legal or security reason may be retained only as applicable. We do not use such retained information to provide your normal account service.

What is not deleted automatically

• Local copies still stored on your phone or other devices. Remove them in OhThere! using its local-data controls, or clear the app’s storage in Android settings.
• Backup or CSV files you exported to a location you control. Delete those files from that location yourself.
• Information held independently by Google Play, your device speech provider, or another service under that provider’s own policies.

OhThere! subscriptions are not offered in this free beta.

Request deletion of selected data without deleting your account

You can ask us to delete specific synchronized item information or its associated private cloud photo while keeping your OhThere! account. Email support@scopevend.com from the email address associated with your account. Use the subject OhThere! selected data deletion and identify the item or cloud data you want removed. Do not include your password or send photos or identity documents.

We may reply to verify that you own the account. We acknowledge requests within three business days and normally complete a verified request within 30 calendar days. You can also delete individual items in the app; items moved to Trash remain restorable for 30 days unless permanently deleted sooner.

Other privacy requests

For help with a deletion request or another privacy question, email support@scopevend.com. See our Privacy Policy for more information about local storage, cloud synchronization, and data handling.